At Simply Beauty, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, make a purchase, or interact with us online.

Simply Beauty operates multiple salon locations across Christchurch and an online store powered by Shopify. We are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, purchase products online, or engage with any of our salon locations.

1. Information We Collect

Information You Provide

When you purchase products, book treatments, sign up for emails, or contact us, we may collect personal information including:

• Full name
  
• Billing and delivery address
  
• Email address
  
• Phone number
  
• Payment details
  
• Appointment history
  

This information allows us to:

• Process orders and payments
  
• Confirm bookings
  
• Arrange deliveries or returns
  
• Communicate appointment reminders
  
• Provide customer support
  
• Send marketing updates (if you opt in)
  

Information Collected Automatically

When you browse our website, we automatically receive certain technical data such as your IP address, device type, browser information and operating system. This helps us improve website functionality and customer experience.

2. Email Marketing & Communications

If you subscribe to receive updates, promotions or news from Simply Beauty, we may contact you via email or SMS. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We will only send marketing communications where we have your consent.

3. Consent

When you provide personal information to complete a transaction, verify your payment, place an order or book a treatment, you consent to us using that information for that specific purpose.

If we request your information for a secondary purpose, such as marketing, we will either seek your express consent or provide you with the option to decline.

You may withdraw your consent at any time by contacting us via our website.

4. Shopify Platform & Data Storage

Our online store is hosted on Shopify Inc. Shopify provides the secure e-commerce platform that enables us to sell our products and services online.

Your data is stored through Shopify’s data storage systems, databases and general application. Shopify stores your information on secure servers protected by firewalls and industry-standard security measures.

Payment Processing

If you choose a direct payment method to complete your purchase, Shopify securely processes your payment information in compliance with PCI-DSS (Payment Card Industry Data Security Standard). Credit card details are encrypted and retained only as long as necessary to complete the transaction.

For further details, you may review Shopify’s own Privacy Policy and Terms of Service.

5. Third-Party Services

We may use trusted third-party providers (such as payment gateways, booking software, email marketing platforms and delivery providers) to help operate our business.

These providers will only access your information to the extent required to perform services on our behalf.

Some third-party providers may operate outside New Zealand. If your transaction involves an overseas service provider, your information may be subject to the laws of that jurisdiction.

When you leave our website or click external links, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party websites you visit.

6. Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.

Sensitive data such as payment information is encrypted using SSL technology and managed in accordance with PCI-DSS standards. While no online system is completely secure, we implement recognised security safeguards to protect your information.

7. Cookies & Website Tracking

Our website uses cookies and similar technologies to:

• Remember items in your shopping cart
  
• Improve site performance
  
• Analyse traffic and usage
  
• Personalise your browsing experience
  

You may disable cookies via your browser settings; however, doing so may limit certain website functionality.

8. Salon Locations

This Privacy Policy applies to all Simply Beauty locations in Christchurch, including:

• Simply Beauty Barrington
  
• Simply Beauty Hornby
  
• Simply Beauty The Hub Hornby
  
• Our online Shopify store
  

All locations operate under the same privacy and data handling standards.

9. Age Requirement

By using this website, you confirm that you are at least the legal age of majority in your place of residence, or that you have provided consent for any minor dependents to use this site.

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately once published on our website. We recommend reviewing this page periodically.

If Simply Beauty is sold, merged or restructured, customer information may be transferred as part of that transaction so services can continue.

11. Access & Contact

If you would like to access, correct, amend or request deletion of personal information we hold about you, or if you have any privacy-related concerns, please contact us via the contact page on our website.